These terms govern bookings made with Baby Seat Taxi Cab Sydney by phone, online, by message or in person. Nothing here limits your rights under the Australian Consumer Law.
These Terms and Conditions ("Terms") govern your use of the Baby Seat Taxi Cab Sydney website and the taxi, maxi cab and transfer booking services we provide ("Services"). Baby Seat Taxi Cab Sydney ("we", "us", "our") operates a booking service for maxi taxis, cabs and airport transfers in Sydney and surrounding areas of New South Wales.
By booking a trip with us - whether online, by phone, by message or in person - or by using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or book our Services. We may update these Terms from time to time, and the version published on this website at the time of your booking applies to that booking.
Baby Seat Taxi Cab Sydney arranges and provides passenger transport, including maxi taxi hire for groups, standard cab trips, wheelchair-accessible vehicle (WAV) travel, and fixed-fare airport transfers to and from Sydney Airport and other destinations across New South Wales. Vehicle types, seating capacity and availability vary and are subject to demand at the time of booking.
We aim to provide a safe, reliable and timely service. While we make every reasonable effort to meet requested pickup times, all times are estimates and are not guaranteed, as travel is affected by factors outside our control (see Liability and limitations below).
A booking is made when you request a trip by phone, online, by message or in person, and we confirm it. A booking is only confirmed once you receive confirmation from us - an unconfirmed request does not guarantee a vehicle. Please provide accurate pickup and destination details, passenger numbers, luggage, flight numbers (for airport transfers) and any special requirements (such as a wheelchair-accessible vehicle or child restraint) at the time of booking.
Where we provide a fixed-fare quote, that price is based on the trip details you give us at the time of booking. Fixed-fare quotes may be subject to change if the trip details change - for example, a different pickup or drop-off point, additional stops, extra passengers or luggage, longer waiting time, or a materially different route.
We accept the following payment methods: cash, credit/debit card, EFTPOS, Cabcharge, and the Multi Purpose Taxi Program (MPTP) subsidy for eligible cardholders.
Payment is due at the completion of your trip unless we agree otherwise in advance (for example, prepaid or account bookings).
Where a fixed fare is quoted and stated to be all-inclusive, it includes tolls and GST where indicated. Metered fares are charged in accordance with the maximum fares set by the relevant New South Wales regulator, plus any applicable tolls, levies and surcharges.
If you need to cancel or change a booking, please tell us as early as possible so we can reallocate the vehicle.
A "no-show" occurs where the vehicle arrives at the confirmed pickup point at the booked time and the passenger cannot be located or does not travel within a reasonable waiting period.
You may request changes to a confirmed booking - such as pickup time, address, passenger numbers or vehicle type - by contacting us. We will do our best to accommodate changes, subject to availability. Changes to trip details may affect your fare (see Bookings and quotes above), and significant changes may require a new quote or a new booking.
Some waiting time may be included in your booking; additional waiting time and unscheduled extra stops may incur an additional charge.
Under New South Wales road safety law, children must be secured in an approved and correctly fitted child restraint appropriate for their age and size. Parents, guardians and accompanying adults are responsible for ensuring the correct child restraint is used and correctly fitted for their child. Please tell us your child’s age when booking so we can arrange a suitable capsule, seat or booster where available.
We offer wheelchair-accessible vehicles (WAVs) subject to availability and accept the Multi Purpose Taxi Program (MPTP) subsidy for eligible passengers. Please request an accessible vehicle at the time of booking so we can allocate the right vehicle.
For everyone’s safety, passengers must wear seatbelts at all times, follow the driver’s reasonable safety instructions, and comply with all applicable road-safety laws. We ask passengers to treat drivers and vehicles with respect.
We may refuse or end a trip where a passenger behaves in a manner that is unsafe, abusive, unlawful or that puts the driver, other passengers or the vehicle at risk.
Please advise the number and size of bags when booking so we can allocate a vehicle with enough room, particularly for airport transfers and group travel. Passengers are responsible for their own luggage and personal belongings during the trip.
If you leave an item in one of our vehicles, contact us as soon as possible and we will make reasonable efforts to locate and return it.
We will provide our Services with reasonable care and skill. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or other law that cannot lawfully be excluded.
Pickup and arrival times are estimates only. To the extent permitted by law, we are not liable for delays, missed flights, missed connections or other losses caused by factors outside our reasonable control - including traffic, roadworks, weather, accidents, vehicle breakdown or events beyond our control. We recommend allowing ample time for airport transfers and time-critical trips.
This clause must be reviewed by a qualified legal professional before publishing.
We handle your personal information in accordance with our Privacy Policy, which explains what we collect, how we use it and your rights. Please read our Privacy Policy at https://babyseattaxicabsydney.com.au/privacy-policy/.
These Terms are governed by the laws of the State of New South Wales, Australia. You and Baby Seat Taxi Cab Sydney submit to the non-exclusive jurisdiction of the courts of New South Wales and any courts able to hear appeals from them.
If you have any questions about these Terms, or about a booking, please contact us